Cookie Policy for Auberge Montebello

Last Updated: August 26, 2025

At Auberge Montebello, located in Montebello, Quebec, we use cookies and similar tracking technologies on our website aubergemontebello.com, which is proudly hosted on secure Canadian web servers, to enhance your browsing experience, improve our services, and provide personalized content. This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit our website. They help us remember your preferences, analyze website performance, and provide a seamless user experience. Similar technologies, such as pixels or web beacons, may also be used for similar purposes.

2. Types of Cookies We Use

We use the following types of cookies on our website:

a. Essential Cookies

Purpose: These cookies are necessary for the website to function properly, such as enabling navigation, securing your booking process, and maintaining your session.

Examples: Cookies that store your login status or reservation details.

Consent: These cookies do not require your consent as they are essential for providing our services.


b. Analytics Cookies

Purpose: These cookies help us understand how visitors interact with our website by collecting anonymized data, such as page views, time spent on pages, and click patterns. This helps us improve our website and services.

Examples: Google Analytics (or similar tools).

Consent: We will only use these cookies with your explicit consent.


c. Marketing Cookies

Purpose: These cookies enable us to deliver personalized advertisements and promotions, such as special offers for your next stay, based on your browsing behaviour and preferences.

Examples: Cookies used for targeted ads or email marketing campaigns.

Consent: We will only use these cookies with your explicit consent.


d. Functional Cookies

Purpose: These cookies enhance your experience by remembering your preferences, such as language settings or room type selections.

Examples: Cookies that save your preferred currency or accessibility settings.

Consent: We will only use these cookies with your explicit consent.


3. Hosting on Canadian Web Servers

Our website is hosted on secure web servers located in Canada, ensuring that any data collected through cookies is stored and processed in compliance with Canadian privacy laws, including PIPEDA and Quebec’s Law 25. This provides an additional layer of protection for your personal information, as data remains subject to Canada’s robust privacy regulations.


4. How We Use Cookies

We use cookies to:

• Ensure our website operates effectively and securely.
• Analyze website performance and visitor behaviour to improve user experience.
• Personalize content, such as tailoring offers or recommendations based on your preferences.
• Deliver relevant advertisements or promotions (with your consent).
• Comply with legal and regulatory requirements.


5. Third-Party Cookies

Some cookies on our website may be set by third-party services, such as:

• Analytics Providers: Tools like Google Analytics to track website usage.
• Advertising Partners: Platforms that deliver targeted ads.
• Booking Platforms: Third-party services (e.g., Booking.com) integrated into our reservation system.


These third parties may process data in accordance with their own privacy policies. We ensure that any third-party providers we work with adhere to strict data protection standards, and where applicable, data is processed within Canada or under safeguards compliant with Canadian law.


6. Your Choices and Consent

You have control over how cookies are used on our website:


Consent Management: When you first visit our website, you will be prompted to accept or decline non-essential cookies (analytics, marketing, and functional). You can update your preferences at any time through our Cookie Settings (#) [link to cookie settings page].

Browser Settings: You can block or delete cookies through your browser settings. Note that disabling essential cookies may affect the functionality of our website, such as the ability to make reservations.

Opt-Out: For analytics or marketing cookies, you can opt out at any time via our cookie consent tool or by contacting us.

To learn how to manage cookies in your browser, visit:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

7. Data Retention

Cookies are stored on your device for varying periods:

• Session Cookies: Temporary cookies that expire when you close your browser.
• Persistent Cookies: Remain on your device for a set period (e.g., days, months, or years) or until you delete them.

Data collected through cookies is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, analytics data may be kept for up to 24 months to analyze trends.

8. Your Privacy Rights

Under Canadian privacy laws, including PIPEDA and Quebec’s Law 25, you have rights regarding your personal information collected through cookies, such as:

• Requesting access to or deletion of your data.
• Correcting inaccurate information.
• Withdrawing consent for non-essential cookies.

To exercise these rights, contact us at [insert contact email or phone number].

9. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in our practices, technologies, or legal requirements. The updated policy will be posted on our website with the “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about our use of cookies or this Cookie Policy, please contact us:

If you have questions, concerns, or requests regarding this Cookie Policy or your personal information, please contact us:

By Email: info@aubergemontebello.com
By Phone: (819) 423-0001 or (877) 423-0001
By Mail: Auberge Montebello, 676, rue Notre-Dame, Montebello (Quebec) J0V 1L0